At ea99, your personal data, payment information, and browsing activity are kept completely private. Who can access it, how it is stored, and where it goes — all of it is explained here in plain language.
In brief: ea99 uses your data solely to operate the platform. It is never sold to third parties or used for advertising. This policy is effective from February 2026.
This policy applies to you whenever you use ea99's website, mobile app, or any of its services.
Registration details, transaction records, device information, and usage data are collected — only the minimum amount necessary.
You have the right to view, correct, and request deletion of your personal data.
Ea99 only collects information that is genuinely necessary for the platform to operate properly. No unnecessary or excessive data is requested. The categories of data collected are listed below:
| Data Type | Example | Requirements |
|---|---|---|
| Identity information | Name, Date of Birth, Mobile Number | Mandatory |
| Payment Information | MFS Number (bKash/Nagad/Rocket) | Mandatory |
| Transaction History | Deposit, Withdrawal & Bet Records | Mandatory |
| Device Information | Model, OS version, IP address | For Security Purposes |
| Usage Data | Time spent on each page, and which games you played | For improvement |
| Communication Records | Messages Sent to Support | For Assistance |
National ID or passport number is only requested when KYC verification is required — not for all members.
Ea99 uses collected data only for specific, defined purposes. No data is used beyond its original intent.
Your data is never used for advertising. ea99 does not share any information with external advertising networks.
It is an absolute policy at ea99 that members' personal data is never sold. However, in certain limited situations it is necessary to share information with specific parties.
ea99 has strict confidentiality agreements (NDAs) in place with all third parties. They may only use data for the specified purpose and cannot share it further with anyone else.
Ea99 uses multiple layers of security to protect your data. If one layer is compromised, the others remain in place to keep your information safe.
Ea99's website and app use cookies. Cookies are small files stored in your browser or app that help improve your experience.
ea99 does not use advertising cookies. You are not tracked across other sites. If you want to disable analytics cookies, you can do so from your browser or app settings — though some features may not work as expected.
Financial data is the most sensitive kind — ea99 takes special care here. A dedicated policy governs the protection of all payment-related information.
Warning: No ea99 staff member will ever ask you for your PIN, OTP, or password. If anyone does, report it to support immediately as a suspected fraud attempt.
Ea99 does not retain data longer than necessary. A separate retention period is defined for each type of information.
Once the retention period expires, data is automatically and permanently deleted.
You have full rights over your own data. ea99 respects these rights and is committed to helping you exercise them.
You can request to see what information ea99 holds about you. It will be provided within 30 days of your request.
If any of your information is incorrect, you can request a correction. Simply contact support.
After closing your account, you may request deletion of your data — subject to any legal retention requirements.
You can object to your data being used for specific purposes.
You can request a copy of your data in PDF format.
You can request that your data usage be restricted while an investigation is ongoing.
To exercise any of these rights, email support@ea99.life or reach out via live chat.
Ea99 strictly does not serve anyone under the age of 18 or collect their information.
Ea99 may update this Privacy Policy at any time. Members will be notified of any changes.
If you have any questions about the Privacy Policy, wish to access or delete your data, or have any concerns, please get in touch with us.
An initial response is provided within 72 hours of receiving a deletion request, with the full process completed within 30 days.
How We Protect Your Data
Ea99 does not sell your data to any advertising agency, data broker, or third party. This is not a temporary policy — it is a core principle of ea99.
256-bit SSL encryption, PCI-DSS payment standards, and bcrypt password hashing — the same standards used by Bangladesh's leading banks, and the same standards ea99 holds itself to.
Our Privacy Policy is written in plain Bengali — no legal jargon. You know exactly where your data goes and how it is used.
Access, correct, or delete — you have full control over your own data. No complicated process required; simply contact support and submit your request.
External security experts review ea99's systems every quarter. Any vulnerabilities found are fixed promptly. If user data is ever at risk, members are notified.
Ea99 only asks for information that is genuinely necessary. If it is not needed to run the service, it will never be requested. Less data means less risk.
Data security on online platforms sounds straightforward, but in practice many platforms make promises they don't keep. At ea99, there are specific, concrete reasons why your data is genuinely protected.
Ea99's payment system connects directly to the servers of bKash, Nagad, and Rocket. Even though your transaction passes through ea99's system, the actual payment processing takes place within that MFS operator's own secure environment. ea99 never has access to your mobile banking PIN.
Ea99's server infrastructure is also geographically distributed — meaning if one data center experiences an issue, others keep the service running and your data remains backed up. This isn't just about server uptime; it's about reducing the risk of data loss.
Ea99 staff access to data follows a strict need-to-know basis. A payment team member cannot view support chat details, and a support agent cannot access full financial transaction records. This separation significantly reduces the risk of internal data leaks.
Fourth, in the event of a security incident, ea99 has a defined response plan in place. Three steps are followed for every incident: notifying affected members within 72 hours, resolving the issue, and putting measures in place to prevent recurrence.
Most Frequently Asked Questions by Users
You've read the Privacy Policy and understand our security measures. Now register and start your experience on Bangladesh's most secure betting platform.